Refund Policy

If you cancel a package, you may request a prorated refund for the unused portion. The refund reflects the proportion of included sessions and services that remain undelivered. Completed sessions and services already delivered are excluded. Any applicable late-cancellation or no-show terms still apply.

The refund is calculated from the package you actually purchased and its remaining scope. No service is deducted twice, and completed work is never recalculated at higher standalone prices. Refund requests are reviewed individually, and you will receive a written explanation of the calculation.

Please request cancellation or a refund before your package’s stated support period ends. Requests made afterward will be reviewed individually, taking into account unused services and the circumstances.

If Applicant to Hired Nurse cannot deliver the remaining services, you will be offered an extension or a prorated refund for the undelivered portion.

Receiving the Workplace Documentation Tracker included with a package does not make the package nonrefundable, and no fixed Tracker amount is deducted. Individualized Tracker or documentation work counts as delivered only when it was part of the package purchased and was actually performed.

These package terms apply to purchases made after they were posted. Earlier purchases follow the policy accepted at checkout.